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Our nation's post office developed and survived in colonial America. It is one of the original freedoms our forefathers paved for us. They gave us the right to communicate with one another in a trusted and private manner. The United States Post Office has gone through loss and scandals, but it has survived.
Our nation's post office does have a role to play in present day. It will be important for government officials to keep in mind the changing role the post office needs to take.
The Post Office needs to continue to market their strengths, which is the handling and shipping of products. With more and more people shopping over the Internet and paying their bills as well, there is less need for stamps and mailing envelopes. The Post Office would do well to think about expanding their mailing concepts to complement their customers' needs.
It is proven that more and more people use the Internet to buy and sell products or services. Given this the Post Office must consider changing their operating schedule to include on line customer scheduling. They should have a web site where customers must use prescheduled times and dates for packages to be delivered, picked up, or shipped. They should also consider mail delivery based on neighborhoods and computer scheduled input from customers. Further, post offices day to day operations and hours should be reevaluated to align with today's ever changing customer.
The Internet is a huge connector for communication, and yet so was the Post Office. By today's standard, the post office is obsolete, but needlessly. We still need their services to get our products to and from, and, like the Internet, to have our voice heard across the world. Remember, the post office was not meant to make a profit, nor was it meant to report a loss, the post office was developed in such a way as to break even.
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